We are providing services as per our product type . if it is related to domain purchase , then we are serving the client for the duration of years , he has purchased or owned the domain as per their need . On demand of customer or request we are transferring domain to client. We never charge a bit extra for transferring the real owner’s property. We prefer payment transactions regarding domain & server purchase from clients end to educate them about the process & guide to others. Apart of that we try to maintain transparency related to domain & hosting prices along with its features. We provide clients a comparison statement with features with other domain & hosting providers, so that equinity in deal can be maintained properly.
1. Before finalize any project, see the complete demo of the ERP or any web application product , Make sure the product is useful to you . If any changes or customization done from client side it will cost extra.
2. Ess never applies hidden cost to its client after final quotation unless until any changes or customization done to it .
3. The advance amount can only be returned if no domain or server is booked. if its booked then the advance amount will be returned after deducting the cost of purchase , service cost & GST if applied .
4. If client fails to renew its portal, erp or website after giving reminder notice, ESS keeps back up of all files & deletes the server with clients concern. In few special cases we don’t required clients approval if client does not show interest with existing portal / data base .
5. Once the project is done, client has to bear all the project cost as finalized. Otherwise ESS has all sole rights to take legal action against the client .
6. If client fails to pay in given time period, ESS has all the authority to discontinue the services .